All Posts By

Michael Fortune

Journey to the Model Credit Union Digital Webinar

By | Events, News

The Solution Centre hosts two Webinars showcasing Digital solutions to improve member engagement – don’t miss the next one on 30th June at 3pm read more here

The Solution Centre is pleased to invite you to a webinar that will focus on the digital shared services and platforms we have developed and how they can help your credit union grow lending, reduce costs and better engage with Members. You will also see how they are being used with great success by some of your fellow credit unions.

The webinar will take place on Tuesday 30th June from 3 pm to 4 pm. If you would like to attend please complete the short registration form below. Registration is open to everyone so please do feel free to share this link with any colleagues who may be interested.

Registration:  Here

The webinar will cover;

Hive Platform – a bespoke Member engagement platform built collaboratively by a group of credit unions to manage digital marketing and Member communication more effectively. To date it has helped originate €120 million in lending while reducing IT costs.
Digital Marketing Shared Services – cost effective shared services available to improve the performance of digital marketing.
Digital Processes – How to improve Member experience with online loan application and member onboarding processes that integrate seamlessly from digital marketing to the Hive platform.
FinTech Enablers – The FinTech plug-ins that integrate throughout the Member’s digital journey to give them an exceptional online experience that makes it really easy for them to do business with your credit union, while improving credit union performance.

We do hope you can make the webinar, but if you are not available please do contact us at info@solutioncentre.ie to discuss digital solutions at any time.

Policy Updates

By | Compliance, Owner Members, Policy Development

CUDA has updated the Outsourcing Policy in light of recent publications including: Central Bank’s Findings and Issues for Discussion Paper on Outsourcing (November 2018), and EBA revised Guidelines on Outsourcing ArrangementsOutsourcing will be high on Central Bank’s supervisory agenda during your PRISM engagements. The recent circulation from RCU re outsourcing service risks dated 8th May 2019 is a further indication of this.

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