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Mortgage Arrears Resolution Process (MARP)

Empowering Credit Unions to be there for members when it truly matters most

Introducing a new consistent, compliant approach to MARP

Our new MARP module empowers credit unions to support members when they need it most. It ensures compassionate, compliant, and consistent handling of financial difficulties, helping members stay in their homes while protecting the credit union’s integrity and reputation. It’s about being there—when it truly matters most.

Built around the Central Bank’s regulatory frameworks, the system supports every step of the MARP process—from letters and workflows to record-keeping and audit trails—so credit unions can focus on helping members, not paperwork. It takes the stress out of compliance, giving confidence that every case is handled correctly, every time.

Regulatory Compliance
  • Adhering to Code of Conduct on Mortgage Arrears and CPC regulations.
Data Protection
  • Ensuring secure handling and storage of sensitive financial and personal data.
Cybersecurity
  • Implementing top-tier security systems to meet expectations for IT risk management.
Trust & Transparency
  • Trusted, transparent and reliable service from your development association